Privacy Policy

Last Updated: December 15, 2024

Introduction

Welcome to Layer Travel Agency. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Make a booking or reservation
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or promotions
  • Contact our customer support team
  • Engage with our community features

This information may include:

Full Name Email Address Phone Number
Mailing Address Date of Birth Passport Information

Payment Information

When you make a purchase or booking, we collect payment information necessary to process your transaction. This may include payment card numbers, billing addresses, and other financial information. All payment data is encrypted and processed securely through our trusted payment processors.

Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data and navigation patterns

How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Delivery To process bookings, reservations, and provide travel services you request
Account Management To create and manage your account, including authentication and access
Communication To send booking confirmations, updates, and respond to inquiries
Marketing To send promotional materials, newsletters, and special offers (with your consent)
Improvement To analyze usage patterns and improve our website and services
Security To protect against fraud, unauthorized access, and ensure platform security

Important:We will never sell your personal information to third parties. Your data is used solely to enhance your experience with Layer Travel Agency and provide you with the best possible service.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers include:

  • Payment processors and financial institutions
  • Hotels, airlines, and other travel service providers
  • Email service providers and marketing platforms
  • Cloud hosting and data storage services
  • Analytics and performance monitoring tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL Encryption Secure Servers
Access Controls Regular Audits

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of that information in a structured, commonly used format.

Correction and Update

You can request that we correct or update any inaccurate or incomplete personal information we have about you.

Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions and retention requirements.

Opt-Out

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Processing Restrictions

You may request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Deliver personalized content and advertisements

Types of Cookies We Use

Essential Cookies

Required for basic website functionality

Performance Cookies

Help us understand website usage and performance

Functional Cookies

Remember your preferences and choices

Marketing Cookies

Deliver relevant advertisements and track campaigns

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

  • Account Information:Retained while your account is active and for 3 years after account closure
  • Booking Records:Retained for 7 years for legal and accounting purposes
  • Marketing Data:Retained until you opt out or for 2 years of inactivity
  • Website Analytics:Aggregated data retained indefinitely; individual data for 26 months

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company:Pizzerie Vesuv s.r.o.

Address:Šaldova 466/34, Karlín, 186 00, Czechia

Email:[email protected]

Phone:+420 234 567 890

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.

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