Last Updated: December 15, 2024
Welcome to Layer Travel Agency, operated by Pizzerie Vesuv s.r.o. These Terms of Service govern your use of our website, services, and travel booking platform. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Important:Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our services.
Layer Travel Agency is committed to providing exceptional travel experiences while maintaining transparency and fairness in all our business relationships. These terms establish the legal framework for our services and protect both our customers and our company.
Our services include but are not limited to:
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms. We encourage you to review these terms periodically to stay informed about any changes.
To access certain features of our services, you must create an account with Layer Travel Agency. By creating an account, you agree to provide accurate, current, and complete information about yourself.
When registering for an account, you must:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
Security Notice:Never share your password with anyone. Layer Travel Agency will never ask for your password via email or phone. If you suspect unauthorized access to your account, contact us immediately at the details provided at the end of this document.
We reserve the right to suspend or terminate your account if:
When you make a booking through Layer Travel Agency, you enter into a binding agreement to purchase the travel services specified in your reservation. All bookings are subject to availability and confirmation.
Our booking process involves the following steps:
All prices displayed on our website are in the currency specified and include applicable taxes unless otherwise stated. Prices are subject to change without notice until your booking is confirmed and payment is received.
Payment Information:We accept major payment cards and other payment methods as displayed during checkout. All payments are processed securely through encrypted connections. Full payment is typically required at the time of booking unless otherwise specified.
Upon successful completion of your booking, you will receive a confirmation email containing:
Please review your confirmation carefully and contact us immediately if you notice any errors or discrepancies.
We understand that travel plans can change. Our cancellation and refund policies are designed to be fair while protecting our business interests and those of our service providers.
Cancellation terms vary depending on the type of service booked and the timing of your cancellation. General guidelines include:
| Cancellation Timing | Refund Amount | Processing Fee |
|---|---|---|
| More than 60 days before departure | 90% refund | 10% administrative fee |
| 30-60 days before departure | 50% refund | 50% cancellation fee |
| 15-29 days before departure | 25% refund | 75% cancellation fee |
| Less than 15 days before departure | No refund | 100% cancellation fee |
Important Notice:Some services, including but not limited to special event tickets, non-refundable hotel rates, and promotional fares, may have stricter cancellation policies. These will be clearly indicated at the time of booking.
In rare circumstances, we may need to cancel your booking due to:
If we cancel your booking, you will receive a full refund of all payments made, or we will offer alternative arrangements of equal or greater value. We are not liable for any additional expenses you may have incurred in preparation for your trip.
Approved refunds will be processed within 14-21 business days from the date of cancellation approval. Refunds will be issued to the original payment method used for booking. Please note that your financial institution may require additional time to process the refund to your account.
It is your responsibility to ensure you have all necessary travel documents, including but not limited to passports, visas, vaccination certificates, and travel permits. Layer Travel Agency provides guidance and support but cannot be held responsible for denied entry or travel disruptions due to inadequate documentation.
Before traveling, you must:
Certain destinations require specific vaccinations or health certificates. You are responsible for:
Health Advisory:We strongly recommend consulting with a travel health specialist at least 6-8 weeks before your departure date to ensure you have adequate time for any required vaccinations or preventive measures.
Layer Travel Agency acts as an intermediary between you and various travel service providers. While we strive to ensure the quality and reliability of all services, we have limited control over the actual provision of these services.
To the maximum extent permitted by law, Layer Travel Agency shall not be liable for:
We work with reputable airlines, hotels, tour operators, and other service providers. However, these providers operate independently, and we cannot guarantee their performance or be held responsible for their actions or failures.
We strongly recommend purchasing comprehensive travel protection to cover unforeseen circumstances, including trip cancellations, medical emergencies, and lost luggage. Travel protection is available through our partners and can provide valuable peace of mind.
Protection Coverage:Comprehensive travel protection typically covers trip cancellation, trip interruption, medical emergencies, emergency evacuation, baggage protection, and travel delays. Coverage details vary by plan and provider.
All content on the Layer Travel Agency website, including text, graphics, logos, images, videos, and software, is the property of Pizzerie Vesuv s.r.o. or its content suppliers and is protected by international copyright and intellectual property laws.
You may access and use our website content for personal, non-commercial purposes only. You may not:
If you submit reviews, comments, photos, or other content to our website, you grant Layer Travel Agency a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for promotional and operational purposes.
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
We collect information necessary to provide our services, including:
We use your information to process bookings, provide customer support, improve our services, and communicate important updates. We share information with service providers only as necessary to fulfill your travel arrangements. We never sell your personal information to third parties.
For complete details about our data practices, please review ourPrivacy Policy.
These Terms of Service are governed by the laws of the Czech Republic. Any disputes arising from these terms or your use of our services shall be resolved through the following process:
Before initiating formal proceedings, we encourage you to contact our customer service team to resolve any disputes informally. Many issues can be resolved quickly through direct communication.
If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration in accordance with Czech arbitration laws. The arbitration shall take place in Prague, Czech Republic, and shall be conducted in English or Czech language.
You agree to resolve disputes with Layer Travel Agency on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Layer Travel Agency regarding your use of our services.
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Layer Travel Agency.
You may not assign or transfer these terms or your rights and obligations under these terms without our prior written consent. We may assign these terms without restriction.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
If you have any questions about these Terms of Service or need assistance with our services, please contact us:
Company:Pizzerie Vesuv s.r.o.
Address:Šaldova 466/34, Karlín, 186 00, Czechia
Website: https://layrtbrett.com
Our customer service team is available to assist you with any inquiries or concerns. We are committed to providing excellent service and ensuring your satisfaction with Layer Travel Agency.
Thank you for choosing Layer Travel Agency. We look forward to helping you create unforgettable travel experiences.